صفحة سياسة الاستبدال والاسترجاع (Return & Exchange Policy)

Return and Exchange Policy – FS Shoe At FS Shoe, we prioritize our customers' satisfaction, and we fully understand the importance of receiving products exactly as expected. Therefore, we provide a flexible and easy policy that ensures a safe and comfortable shopping experience. Return You can contact us within 3 days of receiving the order to request a return, provided that: The product is in its original condition without use. It includes the original packaging and wrapping. The product is returned via the shipping method we specify after contacting customer service. After verifying the product, the amount will be refunded according to the payment method used within 3 to 7 working days. Exchange You have the right to request an exchange within 7 days of receiving the product, provided that: The product is unused and in its original condition. It is returned with all its accessories and packaging as received. If the desired size or model is not available, you can exchange it for another product from the store of the same value or higher. Important notes The return and exchange policy does not include discounted products or products under special offers. The customer bears the shipping costs if the reason for the return is not due to an error on the store’s part. To contact customer service: +966539515448 Our official website: https://fs-shoe.com/ar/#